We own and manage over 500 bed spaces in supported accommodation. When coming into these spaces, new residents may have had bad experiences of becoming homeless for various reasons and these may include: being unable to cope with managing the finances and paying their bills. They may have experienced problems with their neighbours.

Quite often these problems are symptoms of underlying issues such as a lack of life-skills, made worse by problems around substance misuse or mental health, which are compounded by the lack of any guidance or support.

At PRHA, whenever a new resident moves into Supported Accommodation, we will make sure that they are thoroughly assessed and provide them with an appropriate support package, which will include support and advice on settling in to a new home, how to manage their money and pay their bills and to help them develop the necessary skills which will allow them to maintain their tenancy in a positive way. If we help people to develop in this way, we believe we can break the continuous cycle of homelessness and poor physical and mental health once and for all.

Moving on

Once a resident feels that they have gained the skills that they need, they will be helped to move into more permanent accommodation. We will continue to support them in their new home until they have settled in. We also ensure that the resident knows that they can seek help from PRHA should they need to do so again.

“For the first time in my life, I really understood the expression of being ‘vulnerable’. I was like a wounded animal, desperately needing a bolthole where I could restart my life and heal the physiological wounds. From the very moment I entered, my life has turned around. I was able to recharge my batteries and get balance back in my life. It gave me a secure base to begin my return to stability and consequently, obtaining employment.”

James – Dellow Centre Resident


Services for former Rough Sleepers

50% of PRHAs bed space is allocated to provide accommodation and support for former rough sleepers with intensive support provided to them, in a safe environment, to help them to re-integrate into life within the broader community.