Fundraising Development Consultant

 

Application Closing date:  27th October 2021 at 11am

Interviews:   3rd November 2021 via Zoom

 

We are a homeless organisation making real changes in lives. We want to build on our success of recently winning the Chartered Institute of Housing’s “Support and care team of the year” award for our work during the Covid crisis.

Our main funding sources in the last decade has been public sector contracts, rents and social enterprise. However we want to diversify our income into charitable trusts to enable us to offer new services that do not secure funding through our usual sources.

We are looking for someone to help us to grow and develop in this area and help us deliver new services to more people.

You will be someone who can help us on this journey.

 

The role

  • You will have a strong track record of helping organisations develop a fundraising strategy and helping organisations implement this strategy in the first key stages
  • Excellent knowledge of the fundraising landscape in the areas of homelessness, mental health, substance misuse, complex needs
  • Knowledge of the charitable trust sector as it relates to an organisation of our size (£9m turnover)
  • Knowledge of suitable charitable trusts and ability to help us develop applications to their criteria
  • Ability to help PRHA develop long-term relationships with funders

 

 

About PRHA

PRHA is an award winning Registered Provider helping the homeless, rough sleepers and those with severe mental health issues to get back on their feet. Last year we supported over 700 people to come off the streets, helping them get their own accommodation, improve their health and return to employment and education. We specialise in helping those with complex needs and initially require onsite support 24 hours per day from our staff.

Our services and accommodation are located in East London (Tower Hamlets, Hackney and City of London). They are all accommodation based so we can provide a roof over their heads and the support to maintain their tenancy despite often the high levels of support needed.

We have extensive records of the type of support needs that our residents present with when they move in. Through our Salesforce database system we measure the impact of our work by recording the progress people make in terms of their mental health and substance misuse as well as tenancy sustainment. We also record resident satisfaction with our services. Our annual impact report is on our website www.prha.net .

Projects we want to develop include activities that enhance the life prospects of our residents including recovery support, peer support, psychological support, literacy and horticultural therapy social enterprise.

We don’t have any fundraising posts in the organisation. However you will be working closely with the Chief Executive and supported by the Business Development Manager who will ensure you have all the materials you need.

You can find out more about us on www.prha.net

If you have any questions, please email Stewart McPhillips at smcphillips@prha.net

Interested? Please send your CV/company experience and a covering letter (no more than 2 pages) on how you can deliver on the role criteria for our organisation. Please could you indicate the timescale (in days per month) you will need to help us achieve our goal alongside your daily rate.

Please return all applications to tenders@prha.net

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Service Manager (complex needs)

Location:     Tower Hamlets 

Salary:         £33,000.00

Hours:           40 hours per week

 

We are looking for a talented CQC Registered Manager to manage our Recovery Hub. You must have demonstrable experience as a Manager and experience of working with homeless people who have substance misuse and complex needs. You will be a leader, supporting the staff team to keep clients safe and free from abuse. Ensuring clients have a voice, personalising their support and helping them to recover or manage their addiction and gain control of their lives.

You must be passionate about people, be innovative in your approach and have our clients at the centre of service delivery.

 

Who we’re looking for

We are looking for exceptional people, who can support our Recovery Hub residents to recover and move on from homelessness.

As a Service Manager your responsibilities will include:

  1. To manage the service and lead its development. Creating a caring, person centred, recovery focused, safe, and effective service within the framework of a Psychologically Informed Environment (PIE) and Trauma Informed Care (TIC).
  2. To ensure that the hostel offers a clean, safe, warm, welcoming, and engaging environment.  Offering a range of appropriate in-reach specialist surgeries, drop-ins, activities and meetings.
  3. To support the team to develop supportive and trusting relationships with our residents. Many of whom have high needs:  substance misuse, dual diagnosis, brain damage, childhood trauma, physical disabilities, dementia, etc.
  4. To ensure that needs assessments, support plans, risk assessments and multi-agency risk management plans are in place for all residents, and regularly reviewed and updated on the database. To set up and lead multiagency case conferences for high risk cases, developing multi-agency plans to ensure that they receive appropriate care, support, and treatment.
  5. To ensure new referrals are assessed and interviewed promptly, making decisions on acceptance of high risk cases, whilst ensuring that voids are kept to a minimum. And, that all residents have a realistic move on plan, and throughput is maintained.
  6. To ensure residents are safeguarded from abuse and safeguarding concerns are promptly alerted to Social Services, CQC, PRHA’s senior management, and VACT. To sustain and develop the team’s knowledge of, and practical experience with, Mental Capacity Assessment.
  7. To ensure vulnerable residents are monitored, and that missing residents are identified and reported according to the service procedure. And that the wellbeing of residents at risk is monitored ensuring that spiritual, health and care needs are met, and rooms maintained to a reasonable standard.
  8. To ensure effective incident and risk management systems are in place, with staff trained to respond, prevent and deescalate incidents, and report and record them appropriately, Whilst minimising emergency service callouts and the impact on the community. To   ensure debriefs and learning take place after serious incidents, and regularly analyse them for patterns.
  9. To respond to out of hours emergencies as part of the ‘on call’ management rota, giving phone guidance or attending the site if required.
  10. To ensure that the building is maintained to a high standard and that PRHA’s Health and Safety policies and procedures are followed, including room, Covid, fire equipment, and building checks.
  11. To ensure residents are assisted with managing their money and medication, strictly adhering to CQC and PRHA’s Finance Regulation and Policies.
  12. To effectively manage a team of 25 staff ensuring that they a supervised, trained, coached and supported to be competent and effective. When appropriate grievances, disciplinary and sickness absence policies and procedure will be followed with guidance form HR.
  13. To lead on stakeholder liaison, developing professional relationships and protocols with a wide range of internal and external partners and stakeholders including CQC, HOST, VACT, Safer Neighbourhoods team, Probation, Health, Social care and Substance Misuse agencies.
  14. To develop liaison arrangements with police, neighbours, Safer Neighbourhoods teams and local businesses to ensure that ASB is tackled and the hostel is seen as part of the community.
  15. To manage the service finances effectively. Ensuring that rental and service charge income is maximised and expenditure is controlled and accounted for.

General

  1. To monitor performance against the VACT contract, ensuring that all PI’s and targets are met, reports created, audits conducted and action plans delivered.
  2. To use IT systems accurately to communicate, record and monitor service performance. Complying with GDPR and AIS.
  3. To act at all times within Providence Row Housing Association’s rules, policies, procedures, standing orders and financial regulations.
  4. To ensure Equal Opportunities are embedded in all aspects of the hostel practice, ensuring that residents’ diversity and cultural needs are respected, and discrimination or harassment is challenged.
  5. To maintain the highest standards of personal and professional integrity in line with PRHA’s code of conduct.
  6. Carry out other duties as may be reasonably required from time to time.

 

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

 

How to apply

Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification.

 

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification.

 

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

 

Closing Date: 22nd October 2021    Interview Date: TBC

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Mental Health Support Worker (complex Needs)

Salary:         £22,750.00 pro-rata per annum

Hours:           40 hours (rota basis, including weekends)

We have an exciting opportunity for a Mental Health Support Worker at Edward Gibbons House which is a CQC registered service. Edward Gibbons House is a Complex needs service providing accommodation and support to homeless men with substance dependency needs. Within a Psychologically Informed Environment residents are supported using the Recovery Model to stabilise their substance use, establish networks of support, manage their health and welfare, and move on to either abstinence based service or lower support accommodation.

Who we’re looking for

We are looking for exceptional people, who can support our Recovery Hub residents to recover and move on from homelessness.

As a Mental Health Support Worker your responsibilities will include:

  1. To work with other members of the staff team to create a safe and welcoming environment within the framework of a ‘psychologically informed environment.
  2. To engage and build supportive trusting relationships with service users, particularly those with mental health issues and dual diagnosis or complex needs, motivating and empowering them to recover and improve their lives.
  3. To undertake risk assessments, needs assessments, identifying skills and abilities, then develop and review holistic user- led support plans, using the outcomes star to track progress.
  4. To deliver high quality support to a caseload of key clients with mental health issues/ dual diagnosis,  coordinating access to mental health, health, substance misuse, benefits, and other services
  5. To carry out assessments of alcohol / drug usage then deliver brief interventions outlining the impact on mental health, risks, harm minimisation benefits and referral options to specialist agencies.
  6. To develop links and effectively liaise with a wide range of internal and external partners including statutory and voluntary organisations (especially mental health agencies) participating in multiagency case conferences, to plan  support, manage mental health,  substance use, risk and move on.
  7. To be a resource for colleagues on mental health issues and provide training to them.
  8. To actively promote and support service user involvement in the design, development and delivery of the service and encourage peer support and involvement across PRHA and the wider community.
  9. To monitor vulnerable residents, working with colleagues to ensure that care needs are met and rooms maintained.  To deliver personal care in crisis situations where the service user is at risk.
  10. To assist residents with managing their medication, strictly adhering to PRHA’s Medication Policy. To monitor for side effects and contra indications, and , If medication is combined with alcohol or illegal  drugs , to alert the GP, or CPN
  11. To ensure residents are safeguarded from abuse and promptly report safeguarding concerns through the line management structure.

 

 

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification which you can find HERE. To apply, please send your CV and Supporting Statement to tdiallo@prha.net outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification.

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

 

Closing Date: TBC    Interview Date: TBC

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

 

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Support Worker

Salary: £22,750 rising to £23,205 per annum after successful probation

 40 hours per week including weekends.

We have an exciting opportunity for a Support Worker within two of our homelessness services. Daniel Gilbert House is mixed gender hostel located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

To be successful in the role you must be able to:

  • provide dynamic person-centered support to residents
  • support residents to realise their goals
  • work with stakeholders to ensure residents receive integrated healthcare and community services
  • ensure at all times the environment is safe and welcoming for all
  • work together in a team to deliver a psychologically informed environment

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019. This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification which can be found HERETo apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. 

Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

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Housing Team Coordinator

Salary: £32,500.00 per annum
40 hours per week

We are seeking a Housing Team Coordinator to join our professional yet friendly team based in Bethnal Green, East London. The Housing Team Coordinator is key in coordinating all activities of the housing team whilst holding a caseload. In this role, you will be assisting the Housing Services Manager lead a team of 4 housing officers manage approximately 600 properties. As part of your role, you will also be expected to manage a patch of between 150-200 properties. You will oversee key housing management services including lettings, tenancy management, arrears management (including former arrears), estate inspections and ASB. You will also work in a daily partnership with our property services team to ensure a smooth and efficient void management process. You and your team of Housing Officers will be expected to represent PRHA in court and external meetings, be a key point of liaison for our residents and community stakeholders.

The successful candidate will have previous housing management, arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience, knowledge of relevant housing legislation and experience of dealing with difficult conversations. Excellent customer service skills, communication and time management and planning skills. Problem-solving skills and negotiation/influencing skills are also key for this post.

Please find the job description detailing the key accountabilities and the essential/desirable knowledge, skills, abilities and experience for this role here.

What we offer
PRHA was awarded the Investors in People Gold standard for the second time in 2019. This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.
Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply
Please read the full Job Description & Person Specification here. To apply, please send your CV and Supporting Statement to tdiallo@prha.net outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification.
We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.
Closing Date: 15th October 2021 Interview Date:TBC

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

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Job Title: Support and Resettlement workers

Location: London Borough of Southwark
Salary: £22,750 rising to £23,205 per annum after successful probation
Hours: 2 full-time posts 40hours per week including weekends
Contract: Permanent Posts

We are recruiting two highly motivated individuals, who are committed to creating a safe and psychologically informed environment, to improve the lives of homeless people.
PRHA hostels guarantee a fast paced, ever changing and ‘no two days are ever the same’ working environment. We are seeking individuals, to join our teams to take on this challenge.

Who we’re looking for

We are looking for self-starters, who are passionate and committed to empowering and supporting residents to achieve their goals, tailored to their individual needs.

To be successful in the role you must be able to demonstrate:

  • A strong commitment to providing a high quality person-centered approach to residents with complex needs
  • To provide residents with positive experiences, whilst exercising choice and control, to sustain a fulfilling lifestyle
  • To be able to work alongside, key stakeholders to ensure residents are receiving the necessary support, in their personal journey
  • Ensure at all times the environment is safe and welcoming for all.
  • Is a team player, possesses a reliable and flexible approach and is willing to embrace all aspects of the role.

What we offer
PRHA was awarded the Investors in People Gold standard for the second time in 2019. This award reflects staff feedback on their development and training opportunities, how they ae valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.
Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification here. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement to Tanou Diallo at tdiallo@prha.net by the closing date.
We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

Closing Date
11th October 2021
Interview Date
TBC
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

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LOCUM STAFF

PRHA are currently recruiting Locum staff to work as and when required, no guaranteed hours including evenings, nights & weekends.

Details of job roles and hourly rates (London Living Wage) are as follows:

Night Support Worker £10.94 per hour
Cleaning Operative £10.75 per hour
Assistant Project Officer £10.75 per hour
Project Officer £10.94 per hour
Support Worker £10.94 per hour

Various locations within London Borough of Tower Hamlets.

As relief locum staff you will need to be flexible and be able to cover shifts at short notice, and be able to travel to different locations as and when necessary.

Night Support Worker/Support Workers/Project Officers/Assistant Project Officers

You will be expected to motivate & empower residents and have proven experience of support planning, risk & needs assessment & key working. In addition, you will be able to organise your own workload, take clear and considered decisions and communicate effectively with colleagues, residents & external stakeholders.

You will help residents to access community – based services & facilities & to develop life skills so that they can move towards recovery and independent living.  A positive, patient and caring attitude along with sound communication skills both verbal and written are essential.

Cleaning operatives

You will require some experience of general cleaning activities, and be able to respond to challenging behavior calmly and safely. A positive, patient and caring attitude along with sound communication skills are essential.

If you wish to apply for any of the above locum roles, please send your CV and a covering letter in the first instance to PRHA@recruitment.net.

We look forward to receiving your CV and a covering letter

Vacancies