Job Title: Head of Housing Management and Property Services
Location: Head Office – London Borough of Tower Hamlets
Salary: £56,238.00
Hours: Hours: 40 hours per week
Contract: Permanent
We are seeking to appoint a Head of Housing Management and Property Services to lead our Housing Management and Property Services teams and ensure that services are responsive, well managed, compliant and focused on achieving good outcomes for residents. Reporting to the Director of Operations, you will be managing a small team overseeing a stock portfolio of 500 properties.
The role has responsibility for rent and income collection, arrears, voids, lettings, tenancy management, tenancy sustainment, ASB and complaints, alongside responsive repairs, planned maintenance, property compliance, contractors, consultants and property-related risks.
You will lead service performance and improvement, manage budgets and operational risks, and ensure that services meet relevant legal, regulatory and organisational requirements. You will also provide effective leadership to staff and ensure that performance, resident feedback, complaints and quality assurance are used to improve services.
We are looking for an experienced housing professional with strong leadership and management skills and a good understanding of housing management and property services. You will need to be confident managing people, performance, budgets, contractors and operational risks, and able to identify issues and drive improvements.
This is an opportunity to play a key role in the continued development of PRHA’s housing and property services and make a direct contribution to the quality of services experienced by our residents.
How to apply
To apply, please send me a CV and a Supporting Statement outlining your interest in in the role and explaining how you meet the criteria set out in the Job Description & Person Specification.
All internal applicants will be guaranteed an interview if the qualifications and experience outlined in the person specification are met. A copy of the Job Description can be found here and copy of the Person Specification can be found here.
Closing Date: 23rd October 2026 at 9 am.
Interview date: 27th October 2026.
Please note you will be notified if successful for interview by 5pm on the 23rd October.
____________________________________________________________
Job Title: Team Leader
Location: Daniel Gilbert House (DGH) – London Borough of Tower Hamlets
Salary: £33,367.88
Hours: Hours: 40 hours per week including weekends
Contract: Permanent
We have an exciting opportunity for a Team Leader within one of our homelessness services at Daniel Gilbert House. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
Main areas of responsibility
Please refer to the Job Description which can be viewed here.
How to apply
Would you be interested in this opportunity? Please send your Supporting Statement outlining how you meet the criteria set out in the Job Description to HR at tdiallo@prha.net by the closing date on 11/10/2026 @ 12pm.
Interview Date: TBC
_______________________________________________________________
Housing Officer
London Borough of Tower Hamlets
£ 34,933.91
40 Hours per week
Contract: 12 months – Cover
We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behaviour, tenancy engagement to all our residents
As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders. You can read the Job Description Here (Click)
Who we’re looking for
To be successful in this role you will have proven experience and skills in the following areas:
- Housing management experience
- Experience of following through legal proceedings / transferable skills
- Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
- Knowledge of relevant housing legislation
- Excellent customer service skills, communication and time management and planning skills.
- Problem-solving skills and negotiation/influencing skills are also key for this post.
How to apply
To apply, please send me a CV and a Supporting Statement outlining your interest in in the role and explaining how you meet the criteria set out in the Job Description & Person Specification.
Closing Date: 15th October 2026 at 12 pm
Interview date: Week commencing 10/08/2026
Please note you will be notified if successful for interview by midday 21st June 2024
____________________
LOCUM STAFF
PRHA are currently recruiting Locum staff to work as and when required, no guaranteed hours including evenings, nights & weekends.
Details of job roles and hourly rates (London Living Wage) are as follows:
|
|||||||||||
Various locations within London Borough of Tower Hamlets.
As relief locum staff you will need to be flexible and be able to cover shifts at short notice, and be able to travel to different locations as and when necessary.
Night Support Worker/Support Workers/Project Officers/Assistant Project Officers
You will be expected to motivate & empower residents and have proven experience of support planning, risk & needs assessment & key working. In addition, you will be able to organise your own workload, take clear and considered decisions and communicate effectively with colleagues, residents & external stakeholders.
You will help residents to access community – based services & facilities & to develop life skills so that they can move towards recovery and independent living. A positive, patient and caring attitude along with sound communication skills both verbal and written are essential.
Cleaning operatives
You will require some experience of general cleaning activities, and be able to respond to challenging behaviour calmly and safely. A positive, patient and caring attitude along with sound communication skills are essential.
If you wish to apply for any of the above locum roles, please send your CV and a covering letter in the first instance to recruitment@prha.net
We look forward to receiving your CV and a covering letter
