Director of Operations
Kelsey Street, E2 6HD.
£75,000.00
Hours: 40 Hours per week
Contract: 9-month contract (With possibility for temp to permanent according to business requirements)
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes? Providence Row Housing Association (PRHA) offers that opportunity.
We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.
Role Focus
As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services.
In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.
We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.
The leader you are
We are seeking a senior level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.
We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.
You can read the full Job Description Here (Click)
You can also view the Staff Structure of PRHA Here (Click)
Closing Date: 5pm 13th April 2026 – Please send your CV and supporting statement (no longer than 2 sides A4) to tdiallo@prha.net
Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.
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Support Worker
Edward Gibbons House – London Borough of Tower Hamlets
£28,808.00
40 hours per week including weekends
Permanent Contract
We have an exciting opportunity for a Support Worker within one of our homelessness services at Edward Gibbons House. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
Main areas of responsibility
Please refer to the attached Job Description Here Support Worker JD – Jan 2026.
How to apply
Would you be interested in this opportunity? Please send your Supporting Statement outlining how you meet the criteria set out in the Job Description to HR at tdiallo@prha.net by the closing date on 09/02/2026 @ 12 pm.
Interview Date: TBC
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LOCUM STAFF
PRHA are currently recruiting Locum staff to work as and when required, no guaranteed hours including evenings, nights & weekends.
Details of job roles and hourly rates (London Living Wage) are as follows:
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Various locations within London Borough of Tower Hamlets.
As relief locum staff you will need to be flexible and be able to cover shifts at short notice, and be able to travel to different locations as and when necessary.
Night Support Worker/Support Workers/Project Officers/Assistant Project Officers
You will be expected to motivate & empower residents and have proven experience of support planning, risk & needs assessment & key working. In addition, you will be able to organise your own workload, take clear and considered decisions and communicate effectively with colleagues, residents & external stakeholders.
You will help residents to access community – based services & facilities & to develop life skills so that they can move towards recovery and independent living. A positive, patient and caring attitude along with sound communication skills both verbal and written are essential.
Cleaning operatives
You will require some experience of general cleaning activities, and be able to respond to challenging behaviour calmly and safely. A positive, patient and caring attitude along with sound communication skills are essential.
If you wish to apply for any of the above locum roles, please send your CV and a covering letter in the first instance to recruitment@prha.net
We look forward to receiving your CV and a covering letter