We want our residents to feel safe and happy in their homes so we take anti-social behaviour very seriously. We work with the Council and police to manage any reported problems.

If you have a complaint about anti-social behaviour, speak or write to your keyworker, Project Manager or housing officer. They should arrange to meet with you to discuss your complaint within 5 working days of receiving it. They will then investigate further and should let you know of the outcome within 10 days of your first meeting. If the investigation takes longer than 10 days for any reason (for example if witnesses are not immediately available) we will let you know.

We hope that you are happy with the services that we supply but if you are not, or feel that we could do something better, or in a different way, please let us know.