To report repairs :
Email: psemail@prha.net
General email enquiries:
Email: info@prha.net
Address:
15a Kelsey Street
London E2 6HD
Social Media:
PRHA main switchboard:
020 7920 7300
Housing Management Team (rent enquiries):
020 7920 7300
Specialist Services team:
020 7920 7328
Contact Details for ‘Out of Hours’ Repair Services
Out of Hours Emergencies :
Call DGH: 0207 375 2411
Gas Heating Repairs:
Call Swale Heating: 01795 503 377
CCTV/Door Entry Systems
Call Deslocks: 0845 208 5224
Lift Repair/Maintenance
Call Emerald Elevators: 08450 345 915
Fire Alarms
Call 1st Ace Security: 0208 290 5333
If you think that you can smell gas or there is a leak please contact the National Gas Emergency Helpline on 0800 111 999. If you can and you know how to, turn off the gas supply in your home.
Open all the windows and DO NOT turn on lights or any other electrical appliance.